Clarification Text & Protection of Personal Data Policy

Dear Customers and Visitors,

(“Astronergy” or the “Company”) attaches paramount importance to the confidentiality of your personal data and its legal processing within the scope of the Law No. 6698 related to the Protection of Personal Data (“Law”).

In this context, we inform you about the procedures and principles regarding the processing of data (“Policy”) about personal information to be obtained by Astronergy in case of visiting the website (“Platform”) owned by the Company and currently operated by the Company, becoming a member of the Platform or benefiting from the products and services on the Platform without being a member.

Processing of Your Personal Data and Purposes of Processing

Name, surname, e-mail address, phone number, address data belonging to our customers and visitors to receive your orders verbally, written or electronically, to offer our products and services, to improve our products and services, to solve systemic problems, to carry out your payment transactions, if you give your approval, your orders may be processed with the purpose of updating your information about products and services, with marketing purposes, to manage and maintain bilateral communication and commercial connection, to suggest products and services that you may be interested, and to enable third parties to perform their technical, logistics and other similar functions on behalf of Astronergy, and for the performance of other contracts.

If you contact us, your identity and contact information in order to fulfill our obligations arising from the legislation, to cooperate with authorized and authorized public institutions and organizations, and to fulfill our other legal obligations, especially information security is processed by the Company. Your identity, contact and access information is also processed by the Company for the purpose of exercising all kinds of lawsuits, replies and objections against official institutions and organizations such as courts, enforcement offices, arbitral tribunals in disputes arising from the contract in order to resolve your problems and complaints and to contact you when necessary. The Company does not use your personal data collected in this way for any reason other than its commercial activities and in no way does it generate any additional income from the trade of this data.

Cookie Usage

Utilities and cookies may be used for the user to get benefit from some Services offered on the Platform or the Platform itself, to perform faster and more active transactions, to evaluate user preferences, to customize/personalize the Platform according to user preferences, to engage in advertising and marketing activities, and to increase Platform performance. .

If these Services/Platform are used, the data related to the form and scope of the said benefit is recorded in the Platform database and/or some cookies are used and some information is sent to the Customer / Visitor via these. Data saved through cookies are processed and saved by Astronergy. The cookies used on the Platform are listed below. You can refer to the settings section of your web browser to change the cookie settings or to block cookies.

Unless you change your Cookie/Cookie settings from your browser, it is assumed that you accept the use of cookies on this Platform.

If you block cookies or change the relevant settings; your access to the Platform or its features, Services may be partially or completely restricted.

This Cookie Policy is subject to change without notice. The last update date is 10.04.2020.


Facebook uses cookies if you have a Facebook account, use Facebook products, including sites and applications, or visit sites or applications that use Facebook products (including the Like button and other Facebook Technologies). Cookies enable Facebook to offer Facebook products to you and to understand information it receives about you, including your use of other websites and applications, whether you are registered or logged in. Cookies; It uses it for identity checking, security and site integrity, advertisements, recommendations, measurement, analysis and reporting.

Transfer of Personal Data

The Company, within the scope of the purposes specified in this Policy, to provide information, documents and fulfill other related obligations to natural or legal persons with whom Astronergy receives services and cooperates, information technology service providers, lawyers and official institutions and organizations from whom Astronergy receives consultancy services, Astronergy shareholders, affiliates, group companies, business partners, suppliers or authorized and commissioned public institutions and organizations and legal authorities  and to use their legal rights such as litigation and reply rights with these institutions, organizations and authorities. If you approve this Clarification Text published on the Platform on a limited basis and for all these purposes, it will be able to transfer abroad in accordance with the procedural principles indicated in Article 9 of the Law, assuming your explicit consent has been obtained.

Personal Data Collection Method and Legal Reason

Your personal data in order to enable you to benefit from the Services during your use of the Platform in line with your preferences, based on the obligation and legal reason for the establishment or performance of the contract, to provide or introduce the Services to you by customizing them according to your liking, preferences and usage habits, if you give your explicit consent in accordance with the personal data processing conditions specified in Articles 5 and 6 of the Law has been obtained in electronic form.

Your personal data by the Company; all kinds of communication, feedback, orders, deliveries, transactions, surveys, registration and behavioral transactions are recorded in our systems, and when necessary, the information you provide during communication with you is recorded in our systems, or within the framework of your express consent obtained on the website. .

Rights of Personal Data Owner

Data owners pursuant to Article 11 of the Law;

To learn whether personal data about them is processed, to request information about it if their personal data has been processed,

To learn the purpose of processing personal data and whether they are used in accordance with its purpose, to know the third parties to whom personal data is transferred in the country or abroad,

Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,

Requesting the deletion or destruction of personal data in the event that the reasons requiring its processing cease to exist despite the fact that it has been processed in accordance with the provisions of the law and other relevant laws, and requesting that the transaction carried out in this context be notified to the third parties to whom the personal data has been transferred,

Personal Data Owner has right to object to the occurence of a result against the person by analyzing the processed data exclusively through automated systems and to demand the compensation of the damage in case of damage due to the unlawful processing of personal data.

Regarding the processing of your personal data, you must send your application to and using the e-mail address you have notified us and included in our records. The Company will conclude such requests within thirty days. The Company reserves the right to charge a fee based on the fee schedule (if any) determined by the Personal Data Protection Board.